♥ WELCOME TO LIVE-WINKEL ♥

 

If you have claimed an item during a TikTok live stream or ordered something via the website, here is how it works:

 

Your first claim will be listed on this page under your first name and the first two letters of your surname:

https://www.live-winkel.nl/tiktok-claim-live/tiktok-claim-betalen

Add this item to your shopping cart and click "Go to shopping cart."

In your shopping cart, go to "Calculate Shipping Costs" and expand the menu; for example, select "UK." (Vereningd Koninkrijk)

Now go to the second menu and choose one of the options below:

 

Do you choose for an open box:

If you would like to accumulate items in an "open box" at Live-Winkel (this can remain open for at least two months or until it is full—in either case, we will automatically ship it), please select the "open box / send to open box at Live-Winkel" option. If you decide to close your box later, please ensure there is at least one item in your shopping cart or else you cannot close your box; then select the "Close open Box" option.

You will only pay the shipping costs when you select this option.

We will then receive a notification to pack your box, and it will be packed within five working days.

 

OR

 

If you select the option in your shopping cart:  Ship evertything immediately:

You pay the shipping costs upfront, allowing you to continue claiming or ordering items that same day (including via the website); then, for your next claim, you simply select the "open box" or "shipping to open box" option in your shopping cart so you don't have to pay shipping costs again—after all, there is no need to pay them twice.

***You only need to close your box once to be added to our shipping list; if you happen to have done so more than once, we will refund the excess shipping costs as soon as we ship your order.

With this option, we also receive a notification that you have closed your box and want it shipped; your package will be packed within 5 working days.

 

OR

If you select the option in your shopping cart : Close open box:

You pay the shipping costs upfront, but this option allows you to continue claiming or ordering items on the same day (including via the website); for subsequent claims, you simply select the "open box" or "shipping to open box" option in your shopping cart at the Live Shop so you don't have to pay shipping costs again.

***You only need to close your box once to be added to our shipping list; if you happen to have done so more than once, we will refund the excess shipping costs as soon as we ship your order.

With this option, too, we receive a notification that you want your order shipped, and your box will then be packed within 5 working days.

 

If your box is full, you will always receive an email from Live-Winkel asking if you want to pay the shipping costs; there is no longer an option to pay shipping costs for a full box.

 

If you have any further questions, feel free to send an email to info@live-winkel.nl.

 

HAVE FUN SHOPPING ♥